Customer Testimonials
I went to Landers looking for a truck, I didn’t see one I liked but Christian Robinson was a great help. He also calls when a truck comes in on trade to see if it is one I might like. Great atmosphere and great sales man.
⭐⭐⭐⭐⭐ 5-Star Experience at Landers Jeep in Norman!
My wife and I had an outstanding experience purchasing our brand-new Jeep Grand Wagoneer from Landers in Norman, Oklahoma, and I wanted to take a moment to recognize an exceptional young salesman, Mr. Seth Milton!
From the moment Seth approached us, he made us feel welcomed and appreciated. He started by simply asking how our day was going and, knowing it was Veterans Day, took the time to thank me for my military service. That small gesture meant a lot to me and immediately set the tone for a great experience.
As we ... Read More Google - Nov 11, 2026
Christian Robinson was a great help, he answered all my questions and was very knowledgeable about the cars on the lot.
The service department is the worst. I took my car in and told them what other mechanics thought the problem was. They gave me a list of over $8,000 worth of repairs that they thought I needed, but nothing seemed to match the problem I'm having. Told them to do a few of the recommendations that could possibly have something to do with my problem, but after spending over $1,700 I picked up my car and driving home I had the same problem. We tried calling several times and could never speak to a manager. They are always busy with another ... Read More Yelp - Nov 11, 2026
Christian will go above and beyond for you to make sure you land in the perfect vehicle! Can’t recommend him enough. Thanks again Christian!
Christian Robinson-Moore sure knows his stuff! Helped me out greatly in my time of need!
Anthony went above and beyond to bring my wife a car from out of state. Constant communication, made sure we were happy w everything from top to bottom. Truly a great salesman. Highly recommend him to anyone in the market. My family has bought several cars from him and will continue to do so in the future. Do yourself a favor and give Anthony a shout. He'll get you right.
Sebastian at Landers always takes great care of us. Anytime we are in the market for a vehicle we always check with Sebastian first because we know he is going to go the extra mile to get us our deal. He’s a great salesperson - knowledgeable as well as respectful.
At first I was nervous to buy a car at a dealership. I have always heard about untrustworthy salesmen and dealerships but after working a deal with Sebastian through marketplace my mindset changed. he was very honest. to the point and open on how they did business. he made it very easy for me to understand. I appreciate Landers & Sebastian for getting me into my dream car!! JEEP RUBICON 😎
Seth Melton gave my wife and I a fantastic purchase experience. Definitely ask for this young man, he will take the time to find you the perfect car at the perfect price.
I've been working with Seth to find a Jeep Wrangler. I've bought a ton of cars over the years and Seth is probably the best salesman I've ever worked with. He's not pushy and he's always quick to get back with me. I look forward to buying my Wrangler from Landers!
I had an excellent experience purchasing my Camaro SS from this dealership! From the moment I walked in, the process was smooth, professional, and stress-free. Everyone was welcoming and made sure I felt comfortable throughout the entire buying experience. The dealership was upfront, helpful, and made what can sometimes be a stressful process an enjoyable one.
I especially want to recognize Sebastian for going above and beyond to help me with my purchase. He was extremely helpful, knowledgeable, and patient throughout the entire process. He took the time to answer all my questions, explain everything, and make sure I was ... Read More Google - Nov 6, 2026
Great experience at Landers, our sales rep went above and beyond for me. Definitely recommend Christian!
I walked into this dealership a depressed Asian man looking for a car. I walked out with a Lexus, a renewed sense of purpose, and a grandmother who finally knows freedom.
Ricky didn't just negotiate a deal. This man single-handedly liberated my Asian grandmother from generations of oppression, restored honor to my ancestors, and somehow convinced her that I wasn't a disappointment to the family. My grandma hasn't smiled like that since the fall of Saigon. She now keeps a framed picture of Ricky next to the family altar and refers to him as "General Ricky, ... Read More Google - Nov 6, 2026
Antoine Bonet great salesman.
Sebastian
It’s the second time that I bought a car from ANTOINE BONET, he’s a really nice person and help me to get the best deal
It was a pretty nice place with great customer service..bought a car (Chevy Malibu) and Ricky helped me a lot to get in and out quickly and efficiently! If you go there I would definitely recommend him!!
If you are looking for THE guy that will hold hands and skip down your car buying path.... have specific cars ready and running when you arrive at the dealership..... bring you drinks, feed you snacks, AND tell you that you smell nice, but not in a creepy way..... MY GUY Antoine Bonet at Landers is THE BEST!!!!
When I tell you, I had all the hoops out for him to jump through..... he DID that. ALL of it!! And, did I say he delivered the exact right vehicle for me? Because, baaaaybeeeee, he did THAT too!!!
The whole crew ... Read More Google - Nov 6, 2026
Best car shopping experience ever! Sebastian, thank you for all your help and for helping me get my dream Jeep Wrangler! I couldn’t be happier. If you’re looking for your next vehicle, I highly recommend asking for Sebastian!
Great experience! Quick and easy service from Sebastian. Will buy again from him once I’m back in the market!
Landers Experience was a great , Christian Robinson was very informative and great to work with. I'd recommend Landers and Christian any day.
Shout out to Braxton and Jason!! Thank you all for going above and beyond to help my son get his dream car!! The customer care is phenomenal!!
Went out to look for a new car with my mom, and we found one that was perfect for her, Mitch managed to explain to explain things to me and my mom about the car in a way that we could understand, for I know virtually nothing about cars, so please someone give that man a raise!!!!
Ask to work with Mitchell he is easy to work with!!
Ricky is incredible! He is both highly professional and incredibly friendly. If you visit, do yourself a favor and ask for Ricky- he's the best!
I had an amazing experience here. Originally I came to Landers to just look but as I was looking I found the ONE ! I came with a different mindset of what it was that I wanted to what I actually purchased. Ryan Spry was amazing. He was quick and didn’t give up to find me a good price a month. Thankfully and very much appreciate him a lot . Not only did I get a good price ; I also got a new vehicle. Such a hard working guy !
Smooth and got where I needed to be thanks to the sales team. Mitchell K. had everything ready to go by the time I stepped foot in the dealership. Will be coming back
Ricky was amazing. Had me approved and on the highway in a brand new Jeep in an hour!!!
Great car buying experience for a Jeep wrangler.
We purchased a Chrysler Pacifica from Ricky Pacheco, and I can honestly say the entire experience was outstanding from start to finish. He made the entire process stress-free, and enjoyable, which is exactly what you hope for when purchasing a vehicle these days. We felt comfortable and confident with our purchase. If you’re looking to purchase a vehicle, I would highly recommend asking for Ricky.
I can't recommend Ricky enough! He helped my friend purchase a vehicle and made the entire process incredibly easy from start to finish. He was completely upfront and transparent about the vehicle's accident history, which we really appreciated. Not only did he get my friend a fantastic deal on the car itself, but he also went above and beyond to get him a great deal on the warranty.
Ricky was extremely professional, knowledgeable, and never made us feel pressured. He even took care of some quick maintenance on the vehicle for us at no additional cost! The entire ... Read More Google - Nov 5, 2026
Ricky did an amazing job helping me purchase my Hellcat! He made the entire car-buying process smooth and stress-free. If you’re looking to buy a car, Ricky is definitely the guy to go to. He’s professional, knowledgeable, and genuinely cares about getting you into the right vehicle. I highly recommend him for anything car sales related. Ask for Ricky... you won’t be disappointed!
Christian was a polite salesperson and very helpful!
Salesman Christian helped us a lot on our car shopping journey.
We had a great experience purchasing our Ram 1500 Laramie from Landers CDJR of Norman. Christian was extremely helpful throughout the process, especially since we were purchasing from out of state. He answered our questions, provided pictures and information about the truck, and helped coordinate an independent pre-purchase inspection so we could feel comfortable making the trip from Texas. Christian was professional, patient, and easy to work with. We appreciate all his help in making the purchase happen and would definitely recommend working with him.
Seth Melton was an amazing salesman and was able to get us just what we needed!!!!!!!! MOPAR!!!!!!!!!
Jacob is excellent! Got me most perfect car of my dreams. 10/10 experience, this guy knows his stuff!
Jacob was great! Got me a fantastic deal on my Ram 1500! Would recommend him to anyone that is shopping here
I put an application but I am still not sure if I’m approved but I just want to say that Christian was very helpful and kind
Mitch, ole Bud, made my car buying experience the best! Providing me the information needed to make the buying process smooth. Mopar baby! 🤘🏽
I had an amazing visit and got the truck i wanted with the help of Tony he was amazing and was very helpful with my dad and me
Jason Heffernan is amazing! He helped me when he didn’t have too. My car broke down in the middle of the street. He got out tried to get it back started. Then pushed it into a gas station for me to get it out of the street. Thank you so very much Jason.
I came in to get a 3rd row suv and the Landers sale team made sure my request was fulfilled. Christian was a great part of my sales experience he helped make sure everything went smooth. Made sure I was all squared away and made sure everything was perfect for my delivery and also continued to follow up after the sale to make sure everything with the vehicle was perfect. Highly recommend to shop here for your vehicle purchase if you in the market.
⭐⭐⭐⭐⭐ Mitch Kugler is an Absolute Legend!
Listen up, because I am only going to say this once: if you aren't using Mitch Kugler, you are missing out! I needed a real pro to step in, and let me tell you, Mitch delivered in a way that completely blew me away.
He showed up right on time, ready to crush it from second one. No fluff, no stalling—he just got straight to business and executed everything with absolute perfection. It is so rare to find someone who actually takes pride in their work like this anymore, but Mitch knows ... Read More Google - Nov 3, 2026
⭐⭐⭐⭐⭐ Mitch Kugler is The Guy, Bud!
Listen up, bud, because I'm only going to say this once, bud: if you aren't using Mitch Kugler, you are absolute missing out, bud! I needed a pro to help me out, and let me tell you, bud, Mitch is that bud, bud.
This bud showed up right on time, ready to crush it, bud. He didn't mess around, bud, he just got straight to work, showing that bud expertise we all look for, bud. It’s hard to find good help these days, bud, but Mitch? He’s the real ... Read More Google - Nov 3, 2026
thank you Christian for the quick and easy buy from Landers ! Will definitely be returning for the future !
Mitch and Kurtis were amazing. They helped me so throughly with my trade in and gave the best financing options. Mitch was very informative about the car I test drove and purchased. Both Kurtis and Mitch truly care about their customers and not just the sale. Can’t recommend these guys enough!!!
Sebastian was super helpful, very honest, and very knowledgeable! I will be recommending him to my friend who is also looking into getting a vehicle!
Great place to buy from a professional and helpful group. Will buy another vehicle soon
We are repeat customers and always feel like we are treated very well by everyone at Landers. Sebastian though, he’s our guy! He always listens to what we want/need and goes way above and beyond to ensure those wants/needs are met. We buy a lot of vehicles and always check first with Sebastian when in the market. Finance was a breeze. We were in and out in 2 hours, including looking at the car, them readying it for delivery, and signing on the dotted line.
The best car buying experience ive ever had. Curtis was very quick in getting job done and finance was the most least hassle I have ever had. Gladly encourage people to go back
This time it was a crappy experience… They heavily undervalued my trade in, and they didn’t want to work out a deal with cash offers (basically charged $700 doc fee but took $1,000 off the car and lowered my trade value to compensate).
Cam was amazing!! He took the time to listen to our concerns and answered all of our questions. He was friendly and sincere, I will definitely be going to him first for any future purchases!!
Anthony was amazing. One of the best car buying experiences we have ever had. We will be back to shop for our next vehicle when we are ready again. Nice kind people who were friendly and willing to help
Very friendly and knowledgable. Stopped by to look at a used Jeep. They helped me fast, made a deal and only took a couple of hours. Jacob was very helpful. Thank you Landers and Jacob in particular.
Avoid this place when making a new vehicle purchase. They will make a ton of promises, but when you need them, they'll let you down.
Don't do business with these guys. I bought a brand new 2026 Ram 2500 after getting tired of breakdowns. Bought the extended warranty and was assured that they'd have a loaner truck in the event of a breakdown of this truck. Fast forward a few months and a mere 17,000 miles. DEF Service is required. Of course it happens at the worst time as I'm headed out of town to start a big job. I get there with about 0 on the countdown and keep it running. Service there is 2 days out. Decide to drive it nonstop back to Norman where ... Read More Google - Oct 6, 2026
Great experience from start to finish. My salesman Ricky was great no haggling or problems. I would recommend Landers very highly.
Jared and Mitch are two guys you want selling you your car. Awesome just awesome
1st time at Landers Dodge So far so good Time will tell. And this 15 word minimum sucks
I would give negative five stars if I could. They have had my dodge for seven weeks and it still is not repaired. Transmission is overheating and slipping. Transmission clearly needs to be replaced and it is under warranty. There is zero communication. They will not call me back when I call to get a update. I will never do business with them ever again for service or buy a vehicle from them.
It’s always something from this guy’s won’t buy anything again from them
lack of communication
Don was a very pleasant salesman to work with. He was patient, and knowledgeable. He was not pushy. I would highly recommend working with Don and Landers for your vehicle needs. 10 Stars!!!
Found my Rav4 on CarGuru. Contacted the dealership. EASIEST process ever! 100% recommend!! Thank you!!
Excellent customer service! Ryan Spry is a great salesman! He is very knowledgeable about his product! Overall great experience!
They returned my truck with all settings erased and all they can do is say I am sorry. How about my time spent trying to reenter all the settings ??
After having our vehicles at Landers for nearly 2 months and spending almost $6,000 in repairs, I am extremely disappointed with the service experience.
My biggest complaint isn't even the amount of money we spent—it's the complete lack of communication and customer service throughout the process. I had to repeatedly call to find out what was happening with our vehicles. Updates were rarely, if ever, initiated by the service department. Getting information, getting repairs moving, and getting answers felt like pulling teeth.
After months of this and nearly $6,000 spent, one of the vehicles developed another issue shortly after we ... Read More Google - Sep 10, 2026
Won't let me do zero stars: Don't bring your car/truck there to be repaired. They had our truck for six weeks claimed a new steering gear box is the issue it never fixed the problem. After weeks of adjustments back and forth we took it home to drive it for a while with the promise they would do one more adjustment after we drove it for a bit. Brought it back, now all the sudden a different part is the problem, the exact part we asked them about when we first brought it to them. Supposedly their ... Read More Google - Aug 27, 2026
Had a great experience with the sales department at Landers. Do was able to help with our needs.
Jerome Stark was the best service representative that I have experienced in my 68 years of living. His actions dictate that he understands how important service is. He helped me decide that purchasing running boards from Landers Jeep was my best choice. I will definitely purchase my next vehicle from Landers because of how Jerome represented them
Waited 3 hours for a basic oil change and horrible customer service I will not be back
My husband and I purchased a vehicle on Monday, (today is Thursday) we only got to drive it around a few miles until I went to wake up for work and the battery was dead. “I thought this was from me leaving something on, but unfortunately I was wrong.” I called our Sales person (Sebastian) to see if it was covered by our “Warranty” I was told no, and basically sorry about your luck. I asked him about all the vehicle inspections he had bragged about and if batteries were not apart of that infection. He swore they were. (Even ... Read More Google - Aug 15, 2026
Recall work was completed as suggested... We were offered a complimentary car wash, we agreed to the liability form for them to clean it.... they didn't clean it. They handed us the key once repairs were completed and there was still a seat cover and paper floor mats in place that we had to dispose of. We dropped it off at 8 AM for a scheduled service, 1.5 hours. We had to call at 3 PM to get a update.... We have tried to buy vehicles from this place twice in the past and ended up buying at the Fowler Jeep Dealership ... Read More Google - Aug 14, 2026
No accountability at this location. Incompetence at is best. We’ll just leave it at that.
Service appointment completed super fast.....installed a gas cap cover as well. Service personnel very polite and anxious to serve you well. Got a complimentary free car wash as well! I drive all the way from Edmond OK to Norman OK just to use Landers Jeep. Purchased my new Jeep at Landers and it was the best car buying experience I have ever had. Premises are spotless. Very happy with purchase and with service.
Had the vehical i wanted Had to negotiate to much to get a decient value for my trade. We did get close
The service department performed the work faster than planned and even provided a complimentary car wash.
After my jeep broke down on a way to a funeral, I stopped by I knew it would take awhile to get fixed due to MOPAR being a horrible company. I ended up selling my jeep and getting a rental to come back home. It wasn’t until I spoke to a sales men there that things got moving. No one advocated for me or tried to help. Needless to say I will never buy anything under the MOPAR umbrella. Wish I could give it 0 stars.
Brought my truck in for a steering issue on June 22nd and was assured by staff at the desk would be an easy fix. Was told I needed a new steering gear box. Waited two weeks for box to arrive and be installed. Steering issue still wasn't fixed. After chasing them on the phone and was promised prompt communication and was let down every time. I felt like my truck was not a priority. My wife and I run a small farm and loss of this vehicle cost us money, not to mention I wasn't even offered a ... Read More Google - Aug 7, 2026
We received exceptional customer attention our sales person Don Martin was the best sales person I’ve ever dealt with wow what a people person my husband felt the same
Very good & polite people at the dealership. Would highly recommend anyone to shop at this dealership. Appreciate them working with me at the very end of the sale. TY
Kurtis becket worked hard to make it worth getting the vehicle we wanted. Great job
I was in for a recall on a part on my jeep . Quick took care of me and was professional and efficient. Thanks!
Updated from my previous negative review. These are images of the "split wide open" radiator. There are zero internal ruptures. Definatley not enough to cause the catastophic overheating that we experienced for the 3rd time. The head was definately leaking at #3 Cylinder. Now I am out of pocket several thousand dollars because Landers lied to me or they just dont know what they are doing. They would have fixed the radiator for far too much money ($1900.00) and I would have broke down on the side of the road again, possibly damaging the motor beyond repair and then they ... Read More Google - Aug 2, 2026
I brought my Jeep gladiator into Landers to perform the recall. Landers has a shuttle service, which is awesome. Jeep was completed to standard.
Very good experience. In and out in just about 2 1/2 hours. Friendly and professional employees in all aspects of the process.
I would not recommend Lander’s Chrysler Dodge Jeep Ram of Norman for vehicle repairs.
My 2022 Dodge Ram Big Horn has been at the dealership for approximately five months. The truck originally went in for a lifter and camshaft failure. After the initial repairs were completed, I was informed that the engine now needs to be replaced.
The biggest issue has been the way this situation has been handled. The dealership has failed to effectively resolve the warranty issue, and I continue to receive the same response every time I call without any meaningful progress toward a solution. I have ... Read More Google - Jul 22, 2026
Extremely disappointing experience. Our work truck has been at this dealership for months, with repeated breakdowns, poor communication, and a pattern of delays from start to finish. After our original service advisor left, communication became even worse, and it felt like no one was taking ownership of our repair. We received conflicting information about authorizations, parts, and repair status, and the truck was even returned to us before failing again the same day. The entire experience has been disorganized, frustrating, and costly to our business. I would not recommend this dealership.
Got a great truck for a great price Very knowledgeable and gave me a reasonable trade-in value on my old truck
Took my jeep in last week. Told them specifically what codes are showing, which all of the owner forums say is the clock spring.
Jeep knows that they have an issue with the clock spring on this vehicle, which is why they extended the warranty on it to 15 years.
They call me today and tell me that it is a fuse panel issue and that they can take care of it for $1800.
Needless to say, I declined their offer.
I go to pick it up and the write up confirms the codes I gave them and says that they recommend &... Read More Google - Jul 21, 2026
Took my jeep in last week. Told them specifically what codes are showing, which all of the owner forums say is the clock spring. Jeep knows that they have an issue with the clock spring on this vehicle, which is why they extended the warranty on it to 15 years. They call me today and tell me that it is a fuse panel issue and that they can take care of it for $1800. Needless to say, I declined their offer. I go to pick it up and the write up confirms the codes I gave them and says that they recommend &... Read More Yelp - Jul 20, 2026
Had my car for a week. Didn’t start the job until day 4, despite having a scheduled appointment on the morning of day 1. After picking up the car & driving approximately 4 miles, the problem was back. Service dept didn’t return phone calls. Had to show up in person on day 3 to find out why my car wasn’t done for a repair that they told me would take a day, maybe two.
Another oil change/tire rotation done well by the Landers service team! Thank you Quick for your prompt professional assistance!
Great to deal with. Everything went smoothly! The process was simple. All went as planned.
Completely satisfied we the service received and did it in minimal time thanks for the service
I have come here for my last 4 cars, they always treat me right, and Don my salesman was extremely professional, he tried everything he could on his end to get me into my Toyota and I am extremely satisfied.
I've used this dealership for 8 years now. I've had both good and bad experiences over that time period. I'm still willing to work with them, but I prefer direct answers as opposed to "I don't know" for days at a time. My latest service with Quick was 5 Stars. It however was part of some aggravation getting to that point for 15 days prior receiving my truck back today the 16th. I'll happily return to Lander's Service department without any resentment, but I'll make sure to head directly to Quick's desk as ... Read More DealerRater - Jul 16, 2026